Community
Free
self-hosted, forever
The full open-source platform on your own infrastructure.
- Unlimited users and teams
- Alerts, incidents, timelines
- On-call schedules & escalation
- Email, Slack, Telegram, Teams
- REST API & webhooks
- Community support
Team
Most popular$8
per responder / month
Managed hosting with phone and SMS delivery included.
- Everything in Community
- Managed, updated hosting
- Phone call & SMS notifications
- Daily backups
- Audit log & reporting
- Business-hours support
Enterprise
Custom
annual agreement
For regulated environments and large response organisations.
- Everything in Team
- SSO / SAML & SCIM
- Private or air-gapped install
- Custom SLA & onboarding
- Dedicated support channel
- Security review support
Compare
What's in each plan
| Capability | Community | Team | Enterprise |
|---|---|---|---|
| Unlimited users | |||
| On-call & escalation | |||
| Phone & SMS delivery | |||
| Managed hosting | |||
| SSO / SAML | |||
| Support | Community | Business hours | Dedicated + SLA |
FAQ
Common questions
Is the self-hosted version limited?
No. Community is the same platform, with unlimited users, teams and incidents. Paid plans cover hosting, telephony and support.
How is a responder counted?
A responder is any user who can be paged. Read-only stakeholders and viewers are free on every plan.
Can we move from managed to self-hosted later?
Yes. The data model is identical and everything is exportable over the REST API — no lock-in by design.